Shipping & Returns
Shipping Policy
We will ship your item is safe cardboard boxes to ensure a safe transport. In Thailand, we use a variety of shipping companies depending on where in Thailand you are located. For international shipping, we use DHL, FedEx and other shipping companies that can provide a fast transport to our customers.
Return & Exchange Policy
When you purchase an item online via our website CupOfBamboo.com, we always offer you a 14 days right of return. This means that you can send back your unused item within 14 days and get your money back. Note that the cost of shipping for the return is at buyers expense.
If you for some reason are not satisfied with your product, please contact us and we will make sure to help you!